At SEI, we know the importance of providing product support for all our customers.

That's the reason why our Technical Support Team is among the best in the business. SEI supplies a technical sales team who have full understanding and proficient knowledge on proper equipment handling and installation. The staff are also knowledgeable who can trouble shoot and handle questions via phone and can go on-site and address any technical issue.

We don't only supply products, we supply the total solution to help the medical field.

• Research work

We support doctors on their research work by providing themmore advanced mediccal equipment for which they can get get better results.

• Workshop speeches & Public speaking

We support workshop and public speaking when our medical equipment is used to help support doctors and medical students in their education to operate the advanced medical equipment.

• International Collaborations

Our support of sharing information with other branches through Fujinon's international network can be beneficiary to both us and other businesses through the data being exchanged.

SEI has stood for 20 years and our staff are well-trained and have had knowledge handed to them from a highly acclaimed Japanese Factory.

Our staff works on the endoscopic equipment within our premises, making the equipment incredibly reliable and less prone to defects.
As endoscopes are very sensitive instruments, in order to maximize reliability of the product, and extend customer satisfaction, we provide a maintenance policy to help keep the scopes usable and reliable.

Risk Prevention Service

• Preventive Maintenance to ensure product quality at all times.
• Training is provided for proper use of equipment.

Risk Reduction Service

• We have plenty spare parts in our storage inventory.
• Loaners are provided for customer use for 3 days.
• Damage product is to be repaired and delivered back within 7 days.